Privacy Policy

According to the current legislation on privacy and with particular reference to the 2016/679 EU Regulation, Grateful Tea & Gifts company, as data controller, provides information on the processing of the data provided for the use of the services referable to the site and to the ownership of apps,


This privacy policy describes how Grateful Tea & Gifts will use User information relating to websites, marketing, sales and advertising.


Data controller

The data controller is Grateful Tea & Gifts by Valeria Giustozzi, based in via della Nave 140, 62012 Civitanova Marche (MC) Italy. VAT n.: 01989150436.


The data controller may use data processors, instructed by the data controller.



What personal information is collected?

When you sign up for using a website, an app, sections of the site or to register in the restricted area or contact the support service, Grateful Tea & Gifts may collect a series of information about the User such as:


First name


Company name


Email address


Telephone number






IP address


Date of birth (optional)


Payment and billing information


Password and Username if already registered



When you register directly for the newsletter, Grateful asks: Mail

When you register to download the material created by Grateful from the website / app, Grateful asks: Mail

Apart from the aforementioned data provided by the user, there are automatically collected data such as:

Technical data: IP address, type of browser, technical information on the device used;

Technical data collected with cookies or similar technologies. For information on cookies read the special section.

What use of the collected data?

Grateful uses the data collected for

  1. a) offer their services,
  2. b) to inform about commercial activities and / or
  3. c) propose customized services and products.

The services can be used only for personal purposes.

In particular, Grateful uses the data to process orders, guarantee the User access to the website, the reserved area and in case of consent to receive the newsletter, to inform the user about promotional, commercial and advertising activities, by e-mail. If the user accepts to receive telephone or postal messages, telephone and messaging and paper distribution methods may also be used.

Grateful can carry out statistical analysis and reporting activities related to promotional communication systems such as the detection of the percentage of open emails, clicks made or statistical analyzes related to visits, permanence, type of device, subscribers / unsubscribed newsletters, material downloads.


Obligation to provide personal data

It is mandatory only for the treatments necessary for the provision of services. Any refusal makes it impossible to provide and use the activity.


It is optional for informational, commercial and marketing purposes.


Information and access to personal data.

The interested user can at any time obtain from the data controller the confirmation that personal data is being processed or not, obtain access to personal data, a copy, correction and deletion. The interested party may also oppose or limit the processing. It is sufficient to send a request to the email address The data will be modified or canceled in the necessary technical times and according to the state and technological complexity.


Data retention time.

The storage of personal data will take place electronically / electronically for the time strictly necessary to provide the services, in compliance with the regulations in force or, in the case of marketing and / or commercial activities (eg. Newsletters), until the consent of the owner of the data will not be revoked, by request of cancellation procedure.